What exactly is Hello Maggie — is it a chatbot?

Hello Maggie is an AI chat widget you embed on your business website. When a visitor has a question, they type it into the chat and Maggie responds instantly — 24/7, based on the information you've given it about your business. It's more accurate than a traditional chatbot because it only answers from your knowledge base, not generic AI guesses.

How is it different from live chat or a basic chatbot?

Basic chatbots follow rigid scripts and break the moment someone asks something unexpected. Live chat requires a real person to be available. Hello Maggie sits in between — it handles open-ended questions intelligently using your business info, and if someone wants a real person, your team can take over the conversation live from the dashboard.

What if Maggie answers something incorrectly?

You control everything it knows. Update your knowledge base anytime and changes go live instantly. Maggie only answers based on what you've told it — it won't guess or make things up.

Does it work on my website?

Yes. Maggie works on any website — WordPress, Squarespace, Wix, Webflow, or custom-built. You just paste one line of code into your footer.

Can I customise what it says?

Absolutely. Maggie comes pre-loaded with sensible defaults — a friendly greeting, suggested FAQs, and sample service descriptions — so you're ready to go straight away. Everything can be customised to match your exact voice, services, and pricing whenever you're ready.

What happens when someone leaves their number?

Their details are saved instantly to your leads dashboard and you get an email notification straight away. No more missed enquiries sitting in a contact form overnight.

Can I cancel anytime?

Yes. No lock-in contracts, no cancellation fees. Cancel from your account settings whenever you like.

AI Chat Receptionist for Local Businesses

Your business,
always open.

Maggie is an AI chat widget for your website that handles enquiries, captures leads, and books appointments — 24/7, for less than the cost of one missed job.

Start your free trial →See how it works ↓

Free 14-day trial — no credit card required

City Physio

● Online now

Hi! I'm Maggie 👋 How can I help you today?

Do you have Saturday appointments?

Yes! We're open Saturdays 8am–1pm. Want me to help you book?

Type a message…

AI Receptionist for Local Businesses

Everything your front desk does — automated, 24/7.

Answers instantly

Responds to enquiries 24/7 using your business info — no delays, no voicemail.

Captures leads

Saves names, numbers and enquiry details straight to your dashboard — with a visual pipeline to move leads from new to called to booked, so nothing slips through the cracks.

Books appointments

Works with Calendly, HotDoc, Cliniko, Fresha, Mindbody, Timely and more — any booking platform with a link.

Alerts you instantly

Get an email notification the moment a new lead comes in.

Knows your business

Trained on your services, hours, FAQs and pricing — in your own words.

Works anywhere

One script tag — compatible with WordPress, Squarespace, Wix, or any custom site.

Accuracy

Maggie can't make things up

Maggie only answers from the knowledge base you write — and when it doesn't know something, it says so and takes their details instead of guessing.

Answers only from your knowledge base
If you haven’t told Maggie, Maggie doesn’t say it.
Change it whenever you like
Update prices, hours or services and it goes live instantly.
Hands over when it should
Anything unusual and it captures their details — or passes them to a real person.

City Physio

● Online now

Do you do NDIS plan management?

That's not something I have details on — I don't want to guess. Can I grab your number and have the team confirm?

0412 345 678

Lead captured & sent to your inbox

Built for local service businesses

Solo tradie or multi-chair salon — Maggie works out of the box.

View all industries →

Physiotherapists

Books initial consults and answers Medicare and care plan questions after hours.

Plumbers & Tradies

Captures job enquiries and quote requests while you're on the tools.

Dental Clinics

Answers health fund questions and handles new patient and emergency enquiries.

Hair Salons

Handles booking questions and collects details from new clients around the clock.

Real Estate Agents

Captures buyer and vendor enquiries, books inspections, and handles appraisal requests around the clock.

Mortgage Brokers

Captures home loan enquiries and books consultations while prospects are still engaged.

● Live handoff

When it matters, a real person is one click away

If a visitor wants to speak to someone, they can request it — right there in the chat. You get a notification in your dashboard, accept with one click, and take over the conversation live. No phone tag, no missed calls. Maggie handles the routine; you step in for the rest.

City Physio● Online

Do you have a physio available now?

Can I speak to someone?

Talk to a real person

📞

Visitor requesting live chat

Can I speak to someone?

✓ Accept

✕ Decline

The problem

Most local businesses lose enquiries every week and never find out.

The way customers expect to reach businesses has changed. Most haven't caught up yet.

Missed calls are missed revenue

Every unanswered call or ignored contact form is a potential job handed to a competitor who did pick up. Most local businesses lose enquiries every single week without realising it.

Customers enquire after hours

Evenings and weekends are when people finally have time to research services and reach out. Without someone available to respond, those leads sit cold overnight — and book someone else by morning.

Speed to respond wins the job

When someone reaches out, they're often contacting multiple businesses at once. The first one to respond with a helpful answer is usually the one that gets the booking. Maggie responds in seconds, every time.

How Maggie's AI Chat Widget Works

Set up in 10 minutes. No developers needed. No complicated setup.

Tell Maggie about your business

Answer a few questions about your services, hours, and FAQs. Takes about 10 minutes.

Paste one line of code

Drop a <script> tag into your website footer — works on any CMS: WordPress, Squarespace, Wix.

Never miss an enquiry again

Maggie answers questions, captures leads, and books appointments around the clock.

Learn more about how the AI chat widget works →

Simple pricing

Start free. Scale as you grow.

Starter

$29/mo

100 conversations / mo

Chat widget for any website
Lead capture & dashboard
Instant email alerts
Booking integration (Calendly, HotDoc, Fresha & more)
Custom branding & greeting

Start free trial

Growth

$79/mo

300 conversations / mo

Chat widget for any website
Lead capture & dashboard
Instant email alerts
Booking integration (Calendly, HotDoc, Fresha & more)
Custom branding & greeting

Start free trial

Pro

$149/mo

1,000 conversations / mo

Chat widget for any website
Lead capture & dashboard
Instant email alerts
Booking integration (Calendly, HotDoc, Fresha & more)
Custom branding & greeting

Start free trial

Try free for 14 days — up to 200 conversations included. No credit card required.

All plans are subject to a fair use policy. See our Terms.

Common questions

Everything you need to know before getting started.