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AI Receptionist for Physiotherapy Clinics

Maggie handles new patient enquiries, appointment bookings, and health fund questions — so your reception team can focus on the clinic floor.

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Physiotherapy clinics field the same questions dozens of times a day. New patients want to know if you treat their condition, what an appointment costs, whether you accept their health fund, and when you can see them. With Maggie, those questions get answered instantly — day or night — and leads are captured before they consider calling the clinic down the road.

Questions Maggie handles for physiotherapists

Your customers ask these every day. Maggie answers them instantly.

Do you treat lower back pain / sciatica / sports injuries?
Do you accept HICAPS and private health insurance?
How much is an initial consultation?
Are you taking new patients?
Do you have weekend or early morning appointments?
How long is a standard session?

See it in action

An example conversation Maggie might have on your website.

Your Business

● Online now

Hi, I've been having knee pain after running — do you treat that?
Absolutely — knee injuries are one of the most common things we treat, including runner's knee, ITB syndrome and ligament issues. Would you like to book an initial assessment? I can also answer questions about our fees and health fund rebates.
Yes please. Do you accept Medibank Private?
Yes, we're registered with Medibank Private. The rebate depends on your level of extras cover — most policies include physiotherapy. Want me to help you book an appointment?
Type a message…

Common questions

How Maggie works for physiotherapists.

Can Maggie answer questions about health fund rebates?

Yes — add your accepted health funds to the knowledge base and Maggie will accurately answer questions about coverage. It won't guess — it only answers based on what you've told it.

Can patients book directly through Maggie?

If you use Calendly or another online booking tool, Maggie can send visitors directly to your booking page inside the chat.

What if a patient asks about a condition Maggie doesn't recognise?

Maggie will let them know the team will follow up, and captures their contact details so nothing slips through.

Ready to stop missing enquiries?

Set up takes 10 minutes. No developers, no lock-in contracts.

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