AI Receptionist for Hair Salons
Maggie answers colour and pricing enquiries, handles treatment questions, and sends clients to your booking page — 24 hours a day, 7 days a week.
Start your free trial →Most salon enquiries happen when you're closed
Potential clients don't browse for a new hair salon on their lunch break. They do it on Sunday night, scrolling through Instagram after the kids are in bed, or on a Thursday evening when they've finally decided to treat themselves before a wedding. That's when they find your website, look at your work, and want to know how much a balayage costs.
Colour enquiries in particular need real answers — not a "contact us" form. Clients want to know whether their hair is suitable, how long it will take, roughly what it costs, and whether they need a consultation first. If that information isn't instantly available, most will move on to the next salon that can give it to them.
In the salon industry, first-to-respond wins the booking. Clients aren't comparing salons over days — they're making a decision in the moment. If another salon's website can answer their question immediately and yours can't, they're booking there.
Hello Maggie gives every visitor an instant, accurate answer — based on your actual services and your actual prices — and sends them to your booking page the moment they're ready to commit.
Questions Maggie handles for hair salons
Your clients ask these every day. Maggie answers them instantly.
See it in action
An example conversation Maggie might have on your website.
Studio Hair Co.
● Online now
Works with the booking systems hair salons already use
Add your booking link to Hello Maggie and clients are sent directly there — no API access, no technical setup.
Fresha
The most widely used free salon booking platform, with online scheduling and client management.
Timely
Popular salon management software with a public online booking portal.
Shortcuts
Salon and spa management system with an online booking module used across Australia.
Phorest
Salon software with integrated online booking and client communication tools.
Kitomba
Business management and booking platform widely used in Australian hair and beauty salons.
Calendly
Simple online scheduling used by independent stylists and smaller salons.
Using a different system? If it has a public booking URL, Maggie can use it.
Your prices. Your services. Your voice.
Maggie only ever answers based on what you've added to your knowledge base — your treatment menu, your pricing, your policies, your brand tone. It doesn't draw on general information about hair salons or invent prices from industry averages. If you haven't told it something, it won't answer that question — it will let the client know someone from the team will be in touch instead.
That means when a client asks about a balayage, they get your price range — not a guess. When they ask how long a keratin treatment takes at your salon, they get your answer. You can update your knowledge base any time, so if your pricing changes or you add a new service, Maggie reflects it immediately. No developer needed, no lag time.
A note on pricing accuracy
Because Maggie only uses the information you've entered, clients always receive your actual prices — not generic estimates pulled from somewhere else. Keep your knowledge base updated whenever your pricing or services change and your clients will always get accurate information, every time.
How it plays out in practice
Example scenario
A busy hair salon, a full column of stylists, and a flood of after-hours colour enquiries
A six-chair hair salon in an inner suburb was consistently busy during the week but losing evening and weekend enquiries — particularly around colour services. Potential clients would browse their Instagram, land on the website, and leave when they couldn't get an immediate answer to how much a balayage or full colour would cost.
After adding Hello Maggie to their website, the widget began handling those enquiries around the clock. Clients asking about balayage pricing were given the salon's actual price ranges and typical appointment duration. Those who wanted a consultation were told how to book one. Those ready to commit were sent directly to the salon's Fresha booking page.
Within weeks, the team noticed fewer gaps in the column from leads that had gone cold. Morning brought a list of overnight enquiries — names, contact details, and what each person had asked — rather than silence. Colour bookings from new clients who had found the salon via social media increased noticeably in the first month.
Illustrative scenario. Individual results will vary based on traffic volume, knowledge base setup, and how quickly leads are followed up.
Common questions from hair salons
Everything you need to know before getting started.
Can Maggie answer questions about colour pricing?
Yes — add your pricing (or pricing ranges) to the knowledge base and Maggie will answer based on exactly what you've entered. If your pricing varies by hair length or the amount of colour work involved, you can add that context and Maggie will reflect it accurately. It will never invent or estimate a price you haven't provided.
Does it integrate with Fresha?
Yes. Paste your Fresha booking link into your Hello Maggie settings and Maggie will direct clients straight to your Fresha page when they're ready to book. No API access or technical setup is required — your public booking URL is all Maggie needs.
Does it integrate with Timely or Shortcuts?
Yes, in the same way. Both Timely and Shortcuts provide a public booking link for your salon. Add that URL to Hello Maggie and clients are sent directly to your booking page. Maggie works with any booking system that has a public link — not just the ones listed here.
Will Maggie claim to check real-time availability?
No. Maggie doesn't have access to your calendar and won't claim to know what's available. Instead, it directs clients to your booking page where they can check availability and secure a time themselves. This keeps things accurate and avoids disappointment.
Can it handle enquiries about specific treatments — like keratin, bond building, or extensions?
Yes — add information about the treatments you offer to your knowledge base and Maggie will answer questions about them. Include details like what's involved, approximate duration, suitability, and pricing if you have it. The more you add, the more thoroughly Maggie can answer.
What if someone asks a question Maggie doesn't know the answer to?
Maggie will let the client know that someone from the salon will be in touch, and can capture their name and contact details so nothing falls through. It won't attempt to answer outside what you've told it — so clients are never given inaccurate information.
Can I update the pricing and services Maggie knows about?
Yes, any time. Log into your Hello Maggie dashboard, update your knowledge base, and the changes take effect immediately. This is important to do whenever your pricing or service menu changes so clients are always getting current information.
Is it suitable for a salon with multiple stylists at different price points?
Yes. You can add your full pricing structure — including any variations by stylist level or experience — and Maggie will answer based on what you've entered. Many salons add a note directing clients to the booking page to see individual stylist availability and pricing.
Ready to fill your books with less effort?
Set up takes 10 minutes. Works with Fresha, Timely, and any booking system with a public link. 14-day free trial, no card needed.
Start your free trial →